SMARRT™ has been very successfully proven within several aviation market leaders. It has facilitated the internal debate and development of many significant practical and effective safety planning initiatives. In each case, demonstrable gains in safety compliance and reduction in incident rates (a precursor to accident rates) have been gained and can be demonstrated by objective measurement
Our client SMARRT™ successes include the following major aviation industry organisations:
Dunlop |
Smith Industries |
Thomsonfly |
Raytheon Aircraft |
DHL Air |
British Army Attack Helicopters |
Qantas |
bmi |
QinetiQ |
Royal Air Force |
BAE Systems |
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Our latest endorsement for this innovative tool is the decision in October 2008 by the Royal Air Force to engage Baines Simmons across its entire organisation (over 20,000 personnel). This exclusive five year contract will engage the SMARRT™ tools, our consulting expertise and our training services to drive a new safety management initiative across all flying stations - leading with the Error Management Diagnostic.
In 2009 the tools have been commissioned by BAE Systems - a global company engaged in advanced Defence and aerospace systems.
QinetiQ
“In 2008 we identified a key business requirement to measure the effectiveness of our Human Factors and Error Management systems across our organisation. Initially, there appeared to be no cost effective efficient solution to our needs anywhere in the market, but following some preliminary discussions we engaged Baines Simmons to carry out a detailed and rapid diagnostic review of our Error Management system and processes. Their SMARRT tool methodology really impressed us by objectively identifying and prioritising key areas that could potentially carry risk to our operation. This unique and innovative tool has facilitated invaluable internal management debate and provided the clarity and direction for us to embark upon a structured programme of changes to our policies, procedures and fundamental approach to Error Management”.
John Box, Quality Manager, QinetiQ
British Army Attack Helicopter Support Unit,
“Baines Simmons SMARRT diagnostics are truly a unique, innovative and impartial means, for organisations such as ours to assess, evaluate, debate, benchmark, prioritise and agree improvement initiatives. We were highly impressed with the SMARRT tools excellent features and are not aware of any organisation in the global arena offering this valuable level of rapid diagnostic evaluation to the complex area of maintenance organisations error management and human behavioural activity. The facilitation has enabled us to objectively assess our position in a far more impartial, detached and professional manner. We feel that Baines Simmons has sat alongside us as a partner, providing us with proactive Error Management solutions and delivered a clear action plan to move our operation forwards into the future”.Lt Col Phil Davies, AHDSU, Wattisham
